Step-by-Step Instructions
1. Download the CSV/XLSX Template
Download our CSV template. Either of the two formats will work.
2. Fill Out the CSV/XLSX File
Fill out the columns with the appropriate information from columns A through S.
Note: Columns marked with an asterisk (*) are required fields (Columns A, B, C, and H).
Column Details
Column | Name | Description | Format/Requirements |
A* | Product handle | The product identifier found in the URL after "products/" | Example: top-retro-womens-t-shirt-short-sleeve |
B* | Rating | Numerical rating for the review | Whole numbers from 1-5 only (no decimals) |
C* | Author | Name of the customer who left the review | Text |
D | Title | Title of the review | Text |
E | Content | The review text/comment | Text |
F | Author Country | Country of the reviewer | Country code abbreviation only |
G | Author Email | Email address of the reviewer | Valid email format |
H* | Commented at | Date when the review was submitted | YYYY-MM-DD format |
I | Reply | Your response to the review | Text |
J | Reply Date | Date when you replied | YYYY-MM-DD format |
K | Verified Badge | Show verified badge on the review | Enter "Yes" or "No" |
L | Featured Review | Feature this review prominently | Enter "Yes" or "No" |
M | Item_type | SKU or variant of the product | Text |
N-R | Images | Links to review images | One image link per column |
S | Video | Link to a review video | URL |
Required fields are marked with an asterisk (*)
Finding the Product Handle
The product handle can be found in the product URL on your storefront right after "products/".
In this example, the product handle is: top-retro-womens-t-shirt-short-sleeve
3. Save Your File
Save the file by pressing CTRL+S on your keyboard or saving it in CSV COMMA DELIMITED format or in XLSX.
4. Import the File
Navigate to IMPORT > Import Reviews in your admin panel
Upload your CSV file
To avoid errors during import, ensure your file follows our template format exactly
Tips for Successful Imports
Double-check that all required fields are completed
Ensure dates follow the YYYY-MM-DD format
Verify that product handles match exactly with your store's products
Use only whole numbers (1-5) for ratings
For country fields, use standard country code abbreviations (e.g., US, UK, CA)


